Clayton Conduit Support Services offers a broad range of support services to help clients manage their loan-by-loan, flow and mini-bulk business. Our customized services and processes are designed to facilitate seller loan qualification and submission, due diligence and fulfillment, funding and integration with all third-party services and post-transaction parties. We provide our clients with all loan review services and the option of a centralized fulfillment center that receives and reviews all collateral, credit and servicing file documentation necessary to render a recommended funding decision.
Conduit Support Services are delivered via a modular technology platform that provides clients and sellers with secure access to a private web portal that efficiently facilitates transactions, communications and reporting. Online, dynamic reporting capabilities allow tracking of multiple areas of work at any time. Conduit due diligence analytics are performed in our Centralized Underwriting operations centers, reducing travel costs associated with on-site due diligence. For buyers that need to combine conduit operations with bulk loan purchases, Clayton can accommodate both with a turnkey program and customized platform designed to fit their mini-bulk needs.
This broad set of capabilities is backed by our commitment to client service. Clayton provides constant and consistent communication with all active sellers. The relationships we develop and manage with sellers are a vital component in the process, helping to facilitate consistently smooth funding decisions.
Fast, cost-effective setup and easy scalability to meet client’s dynamic needs, Clayton’s Conduit Support Services include:
- Seller loan qualification and submission
- Credit underwriting and regulatory compliance reviews
- Property valuation services and fraud reviews
- Quality control
- Commitment tracking and management
- Document resolutions
- Custodial file creation and management
- Servicing data collection and file upload
- Servicing transfer and custodial coordination
- Data file storage and management
- Tracking and trending analysis of sellers
- Quantifiable seller surveys twice per year to solicit direct feedback for clients